Privacy Policy
Homeland's Privacy Policy
Welcome to Homeland's Internet site! Homeland recognizes that privacy is very important to our customers, and we pledge to protect the security and privacy of any personal information customers provide to us. This includes customers' names, addresses, telephone numbers, e-mail addresses, credit card and checking account information, and any information that can be linked to an individual.
Information you may provide and how we use the information
We do not require visitors to register before entering the Homeland website. However, while using our website, you may provide us with information when you place an order online, register with our website, submit a comment through our online comment form, enter an online sweepstakes, submit a resume, apply for a Homeland One Card, request a replacement Homeland One Card online, or update your Homeland One Card information online. Homeland may use information gathered through its website for the following general purposes: (1) to customize content delivered to you; (2) to contact and provide service to you, as well as to improve the overall delivery of Homeland's services; and (3) to conduct research for other purposes related to Homeland's core business.
Once you have registered to use homelandstores.com, you will be provided with access to a "Contact Preferences" page that will allow you to tailor our commercial communications to your preferences. To change your contact preferences, simply click "Your Account" in the top frame and click "Your Contact Preferences". We like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions. If you do not want to receive commercial communications from us, please select your choices by using the boxes available on that page. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service
Children
Homeland's website is not designed nor intended to collect personal information from children under the age of 13. So that we may comply with the Children's Online Privacy Protection Act, we ask that children under the age of 13 not provide any personal information on this website.
If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us, please contact us. A parent or guardian of a child under the age of 13 may review and request deletion of the child's personally identifiable information and prohibit its use.
Information sharing
Homeland will not sell or otherwise share personally identifying information with other people or nonaffiliated companies except to provide services to you at your request, or as required by law or legal process (including pursuant to court orders, subpoenas, interrogatories, or similar directive carrying the force of the law), or except as otherwise provided in this Privacy Policy.
Homeland may utilize the services of third-party loss prevention specialists for assistance in cases of suspected fraud or theft and, in connection with such loss prevention activities, may disclose personal information as we deem necessary or appropriate without restriction. We may share personal customer information with our subsidiaries, affiliates, agents, representatives and trusted business partners for the limited purpose of providing services or information to Homeland or to our customers at our direction. We may provide third parties with certain information that is necessary to fulfill an order you have placed with us, such as providing your name and address to a shipping carrier for delivery or passing on your credit card information to a credit card processor when you pay by credit card. We require our agents and business partners to hold customer information provided by Homeland in strict confidence, except as specifically set forth in this policy. We are not responsible for any additional information that you provide directly to these third parties.
Homeland collects, stores, and uses aggregate data that do not contain personally identifiable information, such as demographic or statistical information. This aggregate data may be shared with and used by third parties to help us and our suppliers better serve and understand our customers.
Cookies
When you visit our website, we may use web beacons (a small graphic), or you will be assigned a permanent "cookie" (a small, unique identifier text file) to be stored on your computer's hard drive. The purpose of this technology is to identify you when you visit our site so we can enhance and customize your online experience. Further, we may offer certain features that are only available through the use of this technology.
Cookies are required for us to provide optimal use of our website and for customers to access certain portions of our website, including but not limited to: logging in, purchasing items, participating in promotions, and using certain website services. You are always free to refuse cookies if your browser settings permit. You may also manually delete cookies from your computer.
We also collect certain technical information from your computer each time you request a page during a visit to our website. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. We collect this information to enhance your experience during your visit to our site and for system administration, security and troubleshooting purposes.
Homeland may use third-party software to serve ads on its website, implement e-mail marketing campaigns, and manage other interactive marketing activities. Further, Homeland may contract with third parties to serve ads on third-party websites in order to optimize advertising campaigns. This third-party software may use cookies, web beacons, or similar technology to help manage and optimize your online experience with us.
Links
Throughout our website, Homeland provides links to third-party websites in order to provide additional goods, services or information to our customers. Any personal information or Homeland-specific information (such as your Homeland One Card number) that you provide when accessing a third party website is subject to that third party's privacy policy. Homeland is not responsible for information you provide directly to a third party. If you register for or use such third party websites, both Homeland and the third party may receive information collected in conjunction with the use of the websites as described in the privacy policy on those websites.
Security
The security of your personal information is very important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL). Once we receive the data it is immediately re-encrypted prior to storage. By default, payment card data is permanently destroyed within 91 days of submission. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes in this Privacy Policy
This privacy policy was posted and is effective as of October 1, 2010. As changes occur in Homeland's business, technology and the law, we will continue to review and revise this policy, and we reserve the right to change our privacy policy at any time. Homeland encourages you to review this privacy policy from time to time for any changes. The use of information we gather now is subject to the privacy policy in effect at the time of use.